Terms of Service

These Terms of Service (“Terms”) govern every reservation, stay, and use of the vacation rental properties managed by DreamUnfold Furnished Rentals (“DreamUnfold,” “we,” “us,” or “our”) in Weslaco, Texas. By making a reservation or staying at one of our properties, you (“guest”) agree to these Terms. Please read them carefully before booking.

1. Our Properties and Accommodations

DreamUnfold Furnished Rentals offers two fully furnished, single-story vacation rental villas in Weslaco, Texas: the Premier Luxe Villa and the Doho-Enterprise Villa. Each villa features 2 bedrooms and 2 bathrooms and comfortably accommodates up to 6 guests. Both homes are single-story and include furnished living spaces, full kitchens, and laundry facilities. Amenities may vary from one property to the other, so please review the listing for the specific villa you are booking.

2. Reservations and Booking Requirements

The primary guest making a reservation must be at least 21 years of age. You agree to provide accurate and complete information when booking, including the names of all occupants. Every reservation is subject to availability, receipt of required payment, guest verification where applicable, and acceptance of a signed rental agreement. A reservation is not confirmed until you receive written confirmation from us.

3. Reservation Rates, Payments, and Taxes

Rates vary by property, travel dates, and length of stay. Before you pay, we disclose the full reservation total, which may include the accommodation charge, cleaning fee, applicable taxes, refundable security deposit, and any other disclosed charges. A valid payment method is required to complete a booking, and all amounts are stated in U.S. dollars unless otherwise noted.

4. Cancellation and Refund Policy

Cancellations made at least 7 full days before the scheduled check-in date receive a full refund. Cancellations made fewer than 7 days before check-in are non-refundable. Changes to a confirmed reservation require our written approval. Stays of 30 or more nights are subject to separate extended-stay terms. Reservations made through Airbnb are governed by the cancellation policy shown on Airbnb at the time of booking.

5. Refundable Security Deposit

A refundable security deposit of $250 applies to each stay. The deposit may be applied toward documented damage to the property, missing items, or excessive cleaning beyond normal use. After checkout, the deposit is returned within 14 days, less any deductions, which will be documented with an itemized explanation. This section is governed by applicable Texas law.

6. Check-In and Check-Out

Check-in begins at 3:00 PM and check-out is at 11:00 AM. We offer keyless self check-in around the clock, and your unique access code is sent to you before arrival. Early check-in or late check-out may be available upon request but requires our prior approval. For your security, please do not share your access code with anyone outside your reservation party.

7. Occupancy Limits and Authorized Guests

Each villa accommodates a maximum of 6 guests, including children and infants. All occupants must be listed on the reservation, and subletting or transferring the reservation to another party is not permitted. The primary guest is responsible for the conduct of all visitors and must ensure that occupancy limits are observed throughout the stay.

8. Parties, Events, and Unauthorized Gatherings

Our villas are private vacation homes, not event venues. Parties, ticketed events, commercial filming, and other commercial activities are not permitted without a separate written agreement. Hosting unauthorized gatherings or using the property as an event venue is a material violation of these Terms and may result in termination of the reservation without refund.

9. Quiet Hours and Neighborhood Respect

Quiet hours are from 10:00 PM to 8:00 AM daily. During these hours, please keep noise to a minimum and avoid loud music, shouting, or other disturbances. Our villas are located in residential neighborhoods, and we ask every guest to be considerate of neighbors at all times.

10. Parking Policy

Each property offers free designated parking for guests. Please park only in the assigned spaces or driveway areas for your villa, and do not block neighboring driveways, sidewalks, or streets. We are not responsible for theft of or damage to vehicles or their contents parked on or near the property.

11. Pet Policy

Pets are considered on a case-by-case basis. Please contact us before booking if you plan to travel with a pet so we can confirm whether your request can be accommodated. Approved pets may be subject to an additional pet fee. Service animals are accommodated in accordance with applicable law.

12. Smoking and Vaping Policy

Smoking and vaping are strictly prohibited inside the villas. If you smoke or vape, please do so outdoors and dispose of all materials responsibly. Evidence of indoor smoking or vaping will result in a $250 deep-cleaning fee to restore the property for the next guests.

13. Property Care and Guest Responsibilities

We ask guests to treat each villa with care: keep the home reasonably tidy, use appliances and furnishings as intended, place trash in the provided bins, and avoid causing damage. Please secure all doors and windows when leaving or sleeping, report any issues promptly, and do not attempt unauthorized repairs or modifications to the property.

14. Appliances and Laundry Facilities

Each villa includes an in-unit washer and dryer along with full kitchen appliances for your convenience. Please operate all appliances according to their intended use and any posted instructions, and report malfunctions to us right away so we can address them. Guests are responsible only for damage caused by misuse of appliances, not for normal breakdowns.

15. Cleaning and Checkout Responsibilities

Our team performs a standard professional cleaning between stays. At checkout, we ask that you leave the villa reasonably tidy: remove all personal belongings, take out the trash, wash or load dishes per the posted checkout instructions, turn off lights, and make sure doors and windows are secured. Excessive mess beyond normal use may result in additional cleaning charges.

16. Damage, Missing Property, and Financial Responsibility

Guests are financially responsible for damage to the property or its contents that is proven to have occurred during their stay and goes beyond ordinary wear and tear. Any claim will be documented with photographs and supported by repair or replacement invoices at fair market value. Normal wear and tear from ordinary use is never charged to guests.

17. Maintenance, Repairs, and Property Access

Please report maintenance issues such as leaks, electrical problems, or appliance malfunctions to us promptly so we can arrange repairs. We will provide reasonable notice before entering the property for non-emergency maintenance, except in emergencies where immediate access is required. Guests must not obstruct access needed for repairs or safety inspections.

18. Children and Family Safety

Children must be supervised by a responsible adult at all times during the stay. Any child equipment, such as high chairs or portable cribs, should be used strictly according to the manufacturer’s instructions. Please supervise children closely around kitchens, bathrooms, appliances, and outdoor areas.

19. Outdoor Spaces and Grilling

The Doho-Enterprise Villa includes a fenced backyard for your enjoyment. Grills may be used outdoors only, must never be left unattended while in use, and must be fully extinguished afterward. Use of outdoor spaces remains subject to quiet hours, occupancy limits, and all other house rules.

20. Property Security, Cameras, and Privacy

There are no cameras or recording devices inside the villas. Any exterior security cameras are disclosed before booking. Please do not tamper with, disable, or obstruct security equipment, and safeguard your access codes as described in Section 6. We respect your privacy and expect guests to respect the privacy of neighbors as well.

21. Guest Identification and Verification

We may ask guests to verify their identity as part of the reservation process. Verification is applied consistently and in accordance with applicable privacy and nondiscrimination laws. For your protection, please do not send sensitive personal documents through unsecured channels; we will direct you to a secure method if verification is needed.

22. Safety and Emergency Procedures

Please follow all posted safety instructions in the villa. Do not tamper with smoke or carbon monoxide detectors, locks, fire extinguishers, or other safety equipment. In an emergency, call 911 first and then notify us as soon as it is safe to do so.

23. Personal Belongings and Valuables

Guests are responsible for securing their own belongings and valuables during their stay. We are not responsible for lost, stolen, or damaged personal items except as required by applicable law. Items left behind after checkout will be held for a reasonable period; return shipping is at the guest’s expense.

24. Amenities and Service Availability

Our listings describe available amenities such as Wi-Fi, smart TVs, full kitchens, laundry facilities, and workspaces. While we work hard to keep everything running smoothly, occasional service outages or equipment issues can occur. Please report any material disruption promptly so we can work to resolve it.

25. Property Descriptions and Accessibility

We make reasonable efforts to ensure that property descriptions and photographs are accurate and up to date. Both villas are single-story homes, but they are not guaranteed to be wheelchair accessible or to meet any particular accessibility standard. If you have accessibility needs, please ask us before booking so we can help you decide whether a property is a good fit.

26. Reservation Changes and Extensions

Requests to change the dates, property, or other details of a confirmed reservation require our written approval and are subject to availability and any rate differences. Extensions require confirmation and payment for the additional nights. Changing your dates does not reset or extend the cancellation policy that applied to your original booking.

27. Extended Stays (30+ Nights)

We welcome extended stays of 30 or more nights, including for work assignments and relocations. Extended stays may be subject to a separate monthly stay agreement with fixed start and end dates. An extended stay does not create a permanent residence or tenancy, and the standard 7-day cancellation policy described in Section 4 does not automatically apply; cancellation terms for extended stays will be set out in the applicable agreement.

28. Weather, Travel Interruptions, and Unforeseen Events

Travel delays, flight cancellations, and other personal travel interruptions do not change our cancellation policy. If a property becomes unavailable or unsafe due to circumstances beyond our reasonable control, we will communicate with you promptly and provide the remedies required by applicable law. We encourage all guests to consider travel insurance.

29. Policy Violations and Reservation Termination

Material violations of these Terms — such as serious property damage, unauthorized parties or events, fraud, or unlawful conduct — may result in warnings, damage claims, or lawful termination of the reservation. We will not engage in unlawful self-help eviction; any termination will follow the procedures required by applicable law.

30. Guest Responsibility and Liability

Guests are responsible for their own conduct and for the conduct of their visitors during the stay. Please use the property and its amenities with reasonable care and in compliance with these Terms and all applicable laws. To the extent permitted by law, our liability is limited as described in these Terms.

31. Local Recommendations and Third-Party Services

We are happy to share recommendations for local restaurants, attractions, and services to help you enjoy your visit. These suggestions are provided for your convenience only; we do not guarantee the availability, quality, or pricing of any third-party business or service.

32. Personal Information and Privacy

We collect only the personal information needed to process reservations, communicate with you, and verify bookings where required. Payments are processed through secure third-party payment providers. We handle your information in accordance with applicable privacy laws.

33. Electronic Agreements and Communications

Where permitted by law, electronic acceptance and electronic signatures are valid and binding for reservations and related agreements. Reservation communications may be sent to the contact information you provide, so please keep your email address and phone number current.

34. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas. Any dispute will be resolved in the courts of Hidalgo County, Texas. If you have a concern, please contact us first so we have a fair chance to resolve it. Nothing in these Terms waives rights that cannot be waived under applicable law.

35. Policy Updates and Modifications

We may update these Terms from time to time to reflect changes in our properties, services, or legal requirements. Material changes will not retroactively alter the terms of a reservation that has already been confirmed.

36. Contact and Guest Support

For questions about these Terms or assistance during your stay, please contact us:
DreamUnfold Furnished Rentals
Weslaco, Texas
Phone: +1 (956) 903-9053
Email: info@dreamunfold.com
Website: www.dreamunfold.com